About ARA, Inc.
The Brunswick, Maine offices
ARA is a small, disadvantaged, 8(A) certified, woman owned business specializing in
supporting the Federal government, government contractors, and commercial customers.
ARA was established in 1994 and has multiple locations in Virginia, Maryland, and New England.
ARA is a company that prides itself on building close one-on-one relationships with
every customer in order to provide fast and reliable service.
ARA Mission Statement
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Focus on satisfying the customer.
Our customers are our business - a truism, but one that bears repeating. Only
by being aware of the current needs of our customers and by anticipating their
future needs can we build the loyalty and respect that leads to future business.
When we have met customer requirements and continued on to search out ways to
exceed expectations, we are well on the way to success.
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Always strive to improve.
As a professional services firm, we must always strive to improve our ability to
perform the work entrusted to us. It is not enough to meet today's requirements -
we must be prepared for the challenges of tomorrow. By making continual
improvement a goal for everyone at ARA, we will build on our current strengths
and be better able to take advantage of new opportunities.
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Encourage employee involvement and well-being.
Just as our customers are our business, the people of ARA are our strength. Each
employee is a valued part of the team that drives our success. By encouraging
innovation and initiative, providing support for training and education, maintaining
clear lines of communication, insisting on accountability at all levels, and
understanding that our employees are people rather than tools, we create an
environment that allows each individual to make important contributions toward ARA's
future.
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Grow and diversify as a company.
Although our past and present hold much of which we can be proud, it is ultimately
the future which determines the success of a company like ARA. With a solid foundation
-- strong customer relationships, recognized technical expertise, a record of high
performance -- under us, we look to the advances and challenges that come as
opportunities for growth. In addition to improving our ability to meet the needs of
current customers, we are constantly seeking new markets to serve and new technologies
to explore.
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